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None on File

Posted: Mon Mar 25, 2019 11:33 am
by miplatt
When we output document templates, for fields which are empty in clay for a particular record, the output is blank (intuitively this is what should happen). However, for one field (happens to be fax numbers) instead of being blank, the output is "NONE ON FILE". Do you know why that is or what generates that? (We may have forgotten)

Re: None on File

Posted: Mon Mar 25, 2019 12:17 pm
by ZevToledano
It must be coming from your field. Probably a default value you set either in field properties or automations.