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Remote changes

Community-oriented help and tech-support for the Digital-Clay platform.
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Davidval
Posts: 7
Joined: Thu Jun 25, 2009 4:15 am

Remote changes

Post by Davidval »

Hi,
I developed a Clay based solution and installed it for a customer. Is there a way for me to make changes to his application remotely?
Thanks,
Dave
JoshG
Posts: 69
Joined: Mon Apr 27, 2009 9:24 pm

Re: Remote changes

Post by JoshG »

If their ClayCentral machine is open over the internet, then you can simply connect via ClayStudio to their IP and make the changes you need.

Otherwise you will have to request either that they open a port in their firewall, or to give you VPN connectivity, or you can use a remote control application like Remote Desktop or TeamViewer.

We are currently working on a tool that will enable you to merge system changes only from one database to another so that you can make changes offline.
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