To register for the forums, please contact your Digital-Clay representative.

PDF in body of email

Community-oriented help and tech-support for the Digital-Clay platform.
Post Reply
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

PDF in body of email

Post by miplatt »

I may have asked this question previously.

Is it possible to send email through Digital Clay with a PDF document as the body? Currently, we are able to do HTML docs. I tried to make an html with the pdf embedded but it does not seem to work.

Suggestions?
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: PDF in body of email

Post by ZevToledano »

E-Mail only supports HTML as the 'body'. All other formats like Word and PDF are sent as e-mail attachments not as the body. It has nothing to do with Clay.

Regarding PDF specifically, Clay only supports generating PDF documents if you have Word 2010 installed and up.
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: PDF in body of email

Post by miplatt »

How about using HTML to embed a PDF document uploaded onto a website in the body? The html file itself does this properly when opened using Internet Explorer. However, when sent via Clay it is blank. Any ideas?
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: PDF in body of email

Post by ZevToledano »

I think I know what you mean about PDFs embedded inside HTMLs...but I don't think I ever saw this used successfully in e-mails. Since many of the e-mail clients won't be able to view this. Correct me if I'm wrong? Have you successfully sent an embedded PDF and viewed it in Outlook/gmail/Thunderbird/hotmail etc?
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: PDF in body of email

Post by ZevToledano »

In addition to the potential issue mentioned above, even if it does work in most major email clients, there is no guarantee that they have a PDF reader plugin installed in their email client or browser. In which case I am guessing they won't be able to view the email.

Because of these reasons I don't see this feature being implemented. Especially since a PDF body doesn't add anything over an HTML email body as far as I can see...
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: PDF in body of email

Post by miplatt »

Agreed. We have not successfully embedded PDF in Outlook. Would be nice someday.
Post Reply