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ClayCentral Service Stopped

Community-oriented help and tech-support for the Digital-Clay platform.
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: ClayCentral Service Stopped

Post by miplatt »

Automatic upgrade, right?
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: ClayCentral Service Stopped

Post by ZevToledano »

Yes, all non-alpha releases have auto-updates.
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: ClayCentral Service Stopped

Post by miplatt »

Still waiting for upgrade.

Have removed mail tab settings--there were settings there for email. There was no info in data injection tab.
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: ClayCentral Service Stopped

Post by ZevToledano »

What do you mean waiting? The auto-update for ClayCentral only kicks in by default at 3AM, or when it is started. You can simply download and install it manually, or try to restart ClayCentral to see if it updates itself.

By the way, if the problem was due to the mail settings and you just removed the settings, then you will not need the fix.
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: ClayCentral Service Stopped

Post by miplatt »

Indeed, the autoupdate kicked in and things seem to be working ok for now.

I have attached the updated log and followed your instructions for deleting the loglevel.
Attachments
ClayCentral 120628.log
(135.39 KiB) Downloaded 884 times
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

Re: ClayCentral Service Stopped

Post by miplatt »

For the most part, Clay has been functioning normally though now and then someone reports being disconnected from Central without he/she initiating it.

I have attached the log from today...Anything to be concerned about?
Attachments
ClayCentral 120702.log
(7.27 KiB) Downloaded 878 times
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: ClayCentral Service Stopped

Post by ZevToledano »

There are no memory errors, and as long as ClayCentral doesn't exit, then it obviously isn't the same issue. Disconnections are usually due to networking issues (bad wireless connection, loose cable, temporary reboot of server/router, etc).
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