Today, users were complaining about how the system was relatively slow. We tried restarting claycentral to see if things would improve.
However, now when we try to log into clay we get an error message saying that “The license has expired. Please acquire a new Digital-Clay license to continue.” (keep in mind, when we upgraded to 9.1.X a few weeks ago, we received a new license from our rep and it has worked ok until now)
When I go to the license option in the menu in ClayStudio, it says that activation has failed. When it allowed me to do activation online, it says that the license is already being used by another computer.
Thus, no one is able to use the system currently. Not good.
Please advise asap.
To register for the forums, please contact your Digital-Clay representative.
Issue - License?
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ZevToledano
- Posts: 722
- Joined: Fri Apr 03, 2009 2:29 pm
Re: Issue - License?
I instructed your rep on how to solve this with you.