To register for the forums, please contact your Digital-Clay representative.

User URL error

Community-oriented help and tech-support for the Digital-Clay platform.
Post Reply
miplatt
Posts: 274
Joined: Thu Oct 07, 2010 4:35 pm

User URL error

Post by miplatt »

One of the users began to receive the attached error when pushing the button call to explorer to launch the url noted. Now it happens every time he clicks on that button, for other records as well. Other users have not had this issue. Any ideas what the problem might be? Perhaps an internet issue?
Attachments
clayurlswitchtoerror 24.2.2019.jpg
clayurlswitchtoerror 24.2.2019.jpg (235 KiB) Viewed 26832 times
ZevToledano
Posts: 722
Joined: Fri Apr 03, 2009 2:29 pm

Re: User URL error

Post by ZevToledano »

My guess is that his default web browser is busy/stuck/misbehaving and not responding to the request to open the URL, hence it is also freezing Clay that is currently requesting it to open it.
Post Reply